OUTBOUND OPERATIONS, SIMPLIFIED
Every outbound call, under control.
Give your sales, collections, and support teams a single operating system for paced calling, browser-based conversations, and the insight that follows every call.
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High-volume calling breaks down when your tools work in silos.
Missed Calls Mean Lost Revenue
When customers can't get through, they abandon purchases, switch to competitors, and rarely try again — directly impacting your bottom line.
Long Wait Times Damage Customer Trust
Customers expect instant responses. Being put on hold creates frustration, lowers satisfaction, and increases repeat follow-ups.
Support Teams Don't Scale With Demand
As call volume grows, teams struggle to keep up. Hiring and training new agents takes weeks, while demand increases overnight.
One workspace.
Every conversation accounted for.
Coordinate live calls, lead queues, campaign pacing, and post-call analysis without making agents jump between disconnected tools.
See what teams can runKeep agents focused with a purpose-built cockpit, active lead context, and the controls needed for a focused customer conversation.
Use progressive, predictive, power, preview, or manual dialing to match the campaign, team capacity, and lead volume in front of you.
Route the work to the right people with shared lead history, clear campaign ownership, and dispositions that preserve the next step.
Turn completed calls into usable summaries, transcripts, sentiment, and objection signals—ready for supervisors to act on.
Why Leading Teams Choose Progressive Dialer
Intelligent Outbound Dialing at Scale
Power millions of high-converting calls across sales, finance, and services. Progressive Dialer optimizes pacing so agents spend their entire day talking — zero idle time, zero wasted leads.
Operational Control for Growing Teams
Give supervisors the controls to oversee campaigns, agent access, lead ownership, and the full operational trail behind every call.
Seamless CRM & Softphone Integrations
Connects directly to your CRM, database, and SIP trunks with real-time webhooks, automated contact sync, and atomic call state locking.
Automated AI Post-Call Intelligence
Turn recorded calls into transcripts, structured summaries, objections, sentiment, and clear next actions as soon as the conversation ends.
on hiring costs saved
revenue growth in 6 months
increase in monthly revenue
What dialing modes does Progressive Dialer support?
Progressive Dialer supports 5 versatile modes: Progressive, Predictive, Power, Preview, and Manual dialing. You can switch pacing strategies per campaign based on lead volume and agent availability.
How does the in-browser WebRTC softphone work?
Agents place and receive crystal-clear HD audio calls directly in modern web browsers using JsSIP over secure WebSockets connected to our Vobiz SIP trunks. No desktop installations or external hardware required.
How does post-call AI analysis work?
Recorded calls are transcribed and analyzed after the conversation, producing structured summaries, sentiment, objection signals, and lead context for your team.
How does atomic lead distribution prevent collisions?
Transactional row locking guarantees that each lead is claimed atomically by a single agent or automated dialer thread. No two agents will ever accidentally call the same lead at the same time.
How does Progressive Dialer keep operations accountable?
Role-aware access, activity logging, campaign ownership, and atomic lead claiming give managers a reliable record of who worked each lead and what happened next.